FR
ENSale Policy
Booking and Payment methods
Our booking conditions are simple and convenient, you only need to send your confirmation to seller's email or our official email address ([email protected]) or phone sms us directly. After discussing and agreeing with our program and price, you will be able to immediately book any of our services, such as tours, hotels, and flights.
Once we receive your booking, we will contact you to confirm it and then proceed with the processing.
- In order to confirm your booking, you are required to pay 20% of the total tour price.
- In 14 days prior to your departure, you have to pay an additional amount of 40% of the total tour price.
- The remaining amount (40%) will be paid in cash or by credit-cards (visa card / master card…) right after your arrival. The bank transaction fee is 3% of the total payment if you choose to pay by card.
Payment methods
- Paying by bank transfer to our detailed account which will be sent to your email. Please note that we are not responsible for any bank fees. Thank you for covering all bank charges when you transfer the funds.
- Paying online: • This method is very conveniently and quickly. You pay directly through Internet by using your credit card (visa card / master card…). It is necessary for you to settle 3 % of the total payment as the bank transaction fee. • Our staff will instruct you the steps to do by email.
- Paypal
Click on this link to make the payment: https://www.paypal.com/paypalme/autourasia
Send money to:
Email: [email protected]
Name: Tran Ba Duy
Cancellation
Unless otherwise stated, our policy is that all cancellations must be informed in writing either via email or in writing. The charges for cancellations will be as follows (except for airline tickets, which will be deducted according to airline law):
❖ 5% of the total trip amount if you cancel the trip more than 45 days before departure;
❖ 10% of the total trip amount if the cancellation reaches Autour Asia between 15 days and 45 days before the start of the trip;
❖ 30% of the total trip amount if the cancellation reaches Autour Asia between 6 days and 15 days before the start of the trip.
❖ 60% of the total trip amount if the cancellation reaches Autour Asia between 2 days and 6 days before the start of the trip.
❖ 100% of the total trip amount if the cancellation is notified to Autour Asia less than 2 days before the start of the trip.
Travel Insurance
Trip insurance is required for all of our travels. Upon your trip departure, please confirm our inclusive travel insurance, including trip cancellation, health, and others.
Autour Asia is highly recommended on
Authentic experiences
Welcome to the Autour Asia office, Hanoi
Trekking in Sapa, northern Vietnam
Sampan cruise in Ninh Binh
Sampan cruise in Mekong
We have just returned from an exceptional 10-day, 9-night journey through Northern Vietnam and Cambodia, meticulously arranged by Autour Asia Travel for our group of six. The experience was outstanding in every regard!
From the moment we shared our preferences—such as the duration of our trip, budget, accommodation ratings, and desired activities—they took care of every detail with remarkable efficiency. The personalized itinerary they crafted was flawless, reflecting their superb attention to detail and commitment to ensuring our satisfaction.
A special mention goes to Van Le (Eliese), whose exceptional service and dedication significantly enhanced our travel experience. Her expertise and responsiveness made the entire process seamless and enjoyable.
I wholeheartedly recommend Autour Asia Travel for any travel plans in Vietnam, Cambodia, and Thailand. Their professionalism and exceptional service truly set them apart.
Welcome to the Autour Asia office, Hanoi
Temple of Literature Hanoi
Ninh Binh Vietnam
Cycling in Tam Coc, Ninh Binh
Our 23-day private tour with AutourAsia was fantastic! It was our third time booking with them, and they once again provided outstanding service. Ms. Van Le, our contact, was incredibly helpful and patient, even as we made several changes to our itinerary. She was available at all times and even assisted with our return flight issues.
We explored Vietnam and Laos extensively, and as picky travelers, we were thoroughly impressed. The company owner greeted us personally, adding a special touch to our trip, and our guides, Mr. Ping and Mr. Sang, were excellent.
If you're considering a trip to Indochina, I highly recommend AutourAsia. Great service and very reasonable prices!
Water wheels in Pu Luong
Terraced rice fields in Pu Luong
Infinity pool in Pu Luong
Our recent tour to Vietnam and Cambodia was truly exceptional, featuring a mix of visits to both well-known attractions and hidden gems off the beaten path. The entire experience was made memorable by the warm hospitality, attentiveness, and high quality of services provided throughout our stay.
One highlight of our trip was the cooking class in Hoi An Ecotour, where we had the opportunity to learn how to prepare traditional Vietnamese dishes like Nem spring rolls and flower salad. The hands-on experience was both fun and educational, and it gave us a deeper appreciation for the local cuisine.
We wholeheartedly recommend this trip to anyone seeking an enriching travel experience. A big thank you to Mr. Duy, Ms. Van Le, and the entire AutourAsia team for their exceptional service and for making our stay so enjoyable.
Cooking class in Hoi An Ecotour
Hanoi city tour
Train street in Hanoi
